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Tuesday, May 8 • 10:30am - 11:00am
PRESENTATION: Mapping Call Before You Dig Tickets with Collector for ArcGIS

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AUTHORS: Rich Gallacher, GISP Town of Manchester; Liz DaRos, GISP Town of Manchester

ABSTRACT: During construction season the Town of Manchester receives on average 20-30 Call Before You Dig (CBYD) tickets from the CBYD Call Center in the form of emails. The Town has two business days for routine tickets to mark out underground utilities allowing for construction to start. For emergency tickets such as a broken water service, the Town must immediately mark out the construction zone. The Town's GIS Unit was tasked to create a mobile application that would automatically map incoming CBYD ticket emails allowing the Town's locator staff to schedule the daily CBYD mark out's more efficiently and to keep an inventory of all the CBYD tickets for the entire construction season. The GIS Unit used ArcGIS Desktop (ArcPy) and Collector for ArcGIS/ArcGIS Online to create a mobile application that allowed locator staff to see incoming CBYD tickets on their mobile devices, determine if they were routine or emergencies, edit the ticket attributes at the construction zone and associate photos with each ticket.


Tuesday May 8, 2018 10:30am - 11:00am
Room 205

Attendees (4)